Privacy Policy for m2earth.com
Last Updated: [19/11/2024 Time : 19:14]
At m2earth.com, we are committed to protecting your privacy and ensuring a secure user experience. This Privacy Policy outlines the types of data we collect, how we use and protect that data, and your rights in relation to your personal information. By using our platform and services, you agree to the collection and use of your data in accordance with this policy.
1. Who We Are
Our website address is: https://m2earth.com.
m2earth.com is a social media platform that integrates marketplace features, communication tools (including audio/video calls, voice messages, file sharing), live streaming, booking services, and tutorials. Our platform operates under the domain m2earth.com, with the marketplace hosted on the subdomain listing.m2earth.com.
2. Information We Collect
We collect various types of information to provide and improve our services:
A. Personal Information
- Account Information: When you create an account, we collect personal details such as your name, email address, phone number, and other contact information.
- Profile Information: Information you provide when setting up your profile, such as photos, bio, interests, and preferences.
- Marketplace Listings: If you post or interact with listings (e.g., products, services, rentals) on listing.m2earth.com, we collect details such as the item description, price, images, and transaction history.
B. Communication Data
- Messages: We collect and store text messages, voice messages, video calls, and audio call logs, including metadata, exchanged between users.
- Calls and Video Calls: Data related to calls, including call duration, participants, and timestamps.
C. Usage Data
We collect data on how you interact with our platform, such as IP addresses, browser types, device types, and usage patterns to help improve our services.
D. Financial Information
If you make transactions through the marketplace, we collect billing information, such as payment details, payment method, and billing address. Payments are securely processed by third-party providers.
E. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. For more information on how we use cookies, please refer to the section below on Cookies.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain services: Including user registration, profile management, messaging, call services, marketplace transactions, live streaming, and tutorials.
- To improve user experience: By analyzing usage patterns to enhance platform features and performance.
- To communicate with you: For sending updates, newsletters, promotional messages, and customer support.
- To process payments: Facilitating transactions and processing payments in the marketplace.
- For security and compliance: Protecting against fraud, ensuring platform integrity, and complying with legal obligations, including GDPR.
4. Marketplace, Listings, and Rentals
Our platform offers a marketplace where users can list products and services. Below are some of the listing categories:
- Vendor Listings: Users can list physical products, digital goods, and services for sale.
- Fast Food Listings: Restaurants, food vendors, and caterers may list fast food options.
- Rental Listings: Users and businesses can list rental items, including property, vehicles, and equipment.
- Event and Booking Listings: Users can list events, appointments, or bookings.
- Live Streaming for Vendors: Vendors can use the live streaming feature to showcase products and services in real-time.
Data collected from these listings may include personal information, transaction details, and any other data necessary for fulfilling services.
5. Comments, Media, and Embedded Content
A. Comments
When visitors leave comments on our site, we collect data shown in the comments form, such as the visitor’s IP address and browser user agent string, for spam detection. An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. After approval, your profile picture is visible to the public in the context of your comment.
B. Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.
C. Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor has visited the other website. These websites may collect data, use cookies, and track interactions, including monitoring interactions if you have an account and are logged in.
6. Cookies
A. What Are Cookies?
Cookies are small files stored on your device that help improve your experience by remembering certain preferences. Here’s how we use cookies:
- Comment Cookies: If you leave a comment, you may opt to save your name, email, and website in cookies for your convenience. These cookies last for one year.
- Login Cookies: We set a temporary cookie to check if your browser accepts cookies. This cookie is discarded when you close your browser.
- Login Information Cookies: After login, several cookies will be saved to store your login credentials and display preferences. These cookies last for two days. If you select “Remember Me,” your login will persist for two weeks.
- Post Editing Cookies: If you edit or publish an article, a cookie will be saved in your browser that indicates the post ID of the article you edited.
For more information on how to manage cookies, please refer to our cookie settings or your browser’s help section.
7. Who We Share Your Data With
We may share your data with the following third parties:
- Service Providers: We share your data with third-party vendors who help with operations, such as payment processing, data storage, communication, and live streaming.
- Legal Compliance: If required by law, or in response to a valid legal process (e.g., court order), we may disclose your data to authorities.
- Marketplace Transactions: Personal data may be shared with buyers/sellers for transaction fulfillment.
We do not sell your personal information to third parties.
8. How Long We Retain Your Data
- Comments: Comments and their metadata are retained indefinitely. This allows us to automatically recognize and approve follow-up comments without moderation.
- User Profile: Personal data provided by registered users is stored in their user profile. Users can edit or delete their information at any time, except for their username.
9. Your Rights Over Your Data
If you have an account or have left comments, you can request a file of your personal data, including any data you have provided to us. You can also request the erasure of any personal data we hold about you, with some exceptions related to legal obligations.
For users in the EU, you have additional rights under the GDPR, including:
- Right of Access: Request copies of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (under certain conditions).
- Right to Restrict Processing: Request that we limit processing your data (under certain conditions).
- Right to Data Portability: Request your data be transferred to another organization.
- Right to Object: Object to certain types of data processing.
To exercise your rights, please contact us at support@m2earth.com.
10. Data Security
We take reasonable measures to protect your personal data from unauthorized access, disclosure, or alteration, including encryption, firewalls, and secure servers. However, no method of data transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@m2earth.com
- Address: 20-22 Wenlock Road, London, England, N1 7GU
- Company Name: DALIWORK LTD